Any Questions?

Frequently Asked Questions

Key questions and answers about Loyalift at a glance.

What is Loyalift?

Loyalift is a Social Intelligence platform that turns millions of social media signals into clear, actionable insights. It helps brands measure visibility, campaign impact, sentiment and competitor activity across platforms like TikTok, YouTube, Instagram, Twitch and more.

How does Loyalift’s AI work?

Loyalift’s built-in AI detects brand mentions in text, images, videos and livestreams. It analyzes sentiment, compares performance with competitors and highlights trends. It also powers the interactive chat, where you can ask questions and get instant answers based on your data.

Do I need technical skills to use Loyalift?

No. Loyalift is designed to be intuitive. With interactive dashboards and an AI-powered chat, insights are just a click or a question away.

What makes Loyalift different from other monitoring tools?

Most tools track only mentions in text. Loyalift goes further by detecting your brand in videos, livestreams and images — giving you a complete picture of how people actually experience your brand.

How do I get started?

Simply sign up for a free Status Quo Analysis. You’ll get a clear view of your current brand performance — no payment details required.

What is the “Status Quo Analysis”?

It’s a free initial check of your current digital footprint. Loyalift shows you how your brand is currently being perceived online, including where you’re gaining visibility and where you may be missing opportunities.

Is Loyalift compliant with data privacy regulations, such as the DSGVO (GDPR)?

Data privacy is paramount at Loyalift. We adhere to rigorous standards, including encryption, access controls, user consent, data protection assessments and ongoing compliance monitoring, to ensure full compliance with data privacy regulations, such as the DSGVO (GDPR).

Is Loyalift customizable to my brand's specific needs?

Absolutely! Loyalift offers flexible reporting and monitoring features tailored to your brand's objectives. Whether you want to focus on specific keywords, trends or competitor activity, our platform adapts to your unique needs.

Is Loyalift suitable for small businesses or only large enterprises?

Loyalift is built for all sizes — from startups to large corporations. The platform scales with your needs, whether you want a quick overview or in-depth competitive analysis.

Für wen eignet sich Loyalift?

Loyalift ist für jede Unternehmensgröße konzipiert – von Start-ups bis zu Konzernen. Ob schneller Überblick oder tiefgehende Wettbewerbsanalyse: Die Plattform wächst mit Ihren Anforderungen.

Welche Plattformen deckt Loyalift ab?

Derzeit werden TikTok, YouTube, Instagram und Twitch analysiert. Weitere Plattformen kommen kontinuierlich hinzu, damit Sie Ihre Zielgruppen dort erreichen, wo sie aktiv sind.

Wie aktuell sind die Daten?

Daten werden kontinuierlich verarbeitet. Mentions, Views und Interaktionen erscheinen in der Regel nahezu in Echtzeit – so können Sie schnell auf Peaks, Krisen oder Trends reagieren.

Kann ich meine Daten exportieren?

Ja. Die Daten hinter Ihrer Analyse lassen sich – basierend auf den gesetzten Filtern – im CSV-Format exportieren. Ideal für interne Berichte, Präsentationen oder zur Weiterverarbeitung in anderen Tools.

Kann ich mich mit Wettbewerbern vergleichen?

Ja. Loyalift ermöglicht den Vergleich der eigenen Performance mit einzelnen Wettbewerbern oder mit Branchendurchschnitten. Berücksichtigt werden u. a. Content-Volumen, Engagement, Sentiment und Sichtbarkeit.