Frequently Asked Questions

Loyalift is a Social Intelligence platform that turns millions of social media signals into clear, actionable insights. It helps brands measure visibility, campaign impact, sentiment and competitor activity across platforms like TikTok, YouTube, Instagram, Twitch and more.

Loyalift’s built-in AI detects brand mentions in text, images, videos and livestreams. It analyzes sentiment, compares performance with competitors and highlights trends. It also powers the interactive chat, where you can ask questions and get instant answers based on your data.

No. Loyalift is designed to be intuitive. With interactive dashboards and an AI-powered chat, insights are just a click or a question away.

Most tools track only mentions in text. Loyalift goes further by detecting your brand in videos, livestreams and images — giving you a complete picture of how people actually experience your brand.

Simply sign up for a free Status Quo Analysis. You’ll get a clear view of your current brand performance — no payment details required.

It’s a free initial check of your current digital footprint. Loyalift shows you how your brand is currently being perceived online, including where you’re gaining visibility and where you may be missing opportunities.

Data privacy is paramount at Loyalift. We adhere to rigorous standards, including encryption, access controls, user consent, data protection assessments and ongoing compliance monitoring, to ensure full compliance with data privacy regulations, such as the DSGVO (GDPR).

Yes. The platform offers flexible monitoring and reporting options tailored to your goals—whether that means focusing on specific keywords, trends or competitor activities.

Loyalift is built for organizations of all sizes — from agile startups to established enterprises. Whether you’re looking for a high-level overview or an in-depth competitive analysis, the platform adapts and scales to your specific needs.

Currently, Loyalift analyzes TikTok, YouTube, Instagram, and Twitch. Additional platforms are continuously being added to ensure you can reach your audiences wherever they are active.

Data is processed continuously. Mentions, views and interactions typically appear in near real time, allowing you to respond quickly to peaks, crises or emerging trends.

Yes. The data behind your analysis can be exported in Excel format, based on the filters you’ve set.
Perfect for internal reports, presentations, or further processing in other tools.

Yes. With Loyalift, you can compare your own performance with individual competitors or industry benchmarks. The analysis takes into account factors such as content volume, engagement, sentiment, and visibility.

Yes. Marketing campaigns can be tracked in a targeted manner to measure reach, engagement and sentiment. Loyalift also shows how offline campaigns influence online conversations.