About us
Who we are
Loyalift is a Munich-based Social Listening platform. We turn the world’s messiest, most valuable signals—videos, images, speech, comments, and live chats—into clear, actionable insights so brand and marketing teams can move fast and make confident, data-backed decisions.
We started in July 2023 after seeing the same pattern again and again: brands were flying blind to what audiences really thought. Early on, we joined leading accelerator programs and built alongside early adopters and partners, which shaped our product and culture.
Our founding team evolved in 2025 when one co-founder moved on—helping us sharpen our focus and raise the bar on how we build. Today, Loyalift is backed by private investors and Bavarian initiatives and continues to scale with customers across industries.
What we do
Beyond social listening: We detect all relevant content—uploads and livestreams—across TikTok, YouTube, Instagram, and Twitch.
Multimodal AI: Image, video, and speech recognition plus comment & live-chat analysis capture the “hidden feedback” others miss.
Decisions, not dashboards: Our AI turns signals into strategic recommendations—campaign impact, competitor moves, product feedback, and more—inside an interactive chat experience.
Our Vision
Loyalift’s vision is to empower businesses with real-time insights from social media and customer interactions, enabling them to drive data-backed decisions and foster stronger, more meaningful relationships with their audiences.
Our Mission
Our mission is to provide a platform that transforms complex social and brand data into clear, actionable recommendations, helping businesses refine strategies, improve engagement, and stay ahead of market trends—all in one place.
Our Core Values
Innovation
Ship fast, learn faster. We keep refining to stay ahead of how people create and interact online.
Transparency
Clear methods, honest insights, measurable outcomes. No black boxes.
Customer-Centricity
We build with our customers, not just for them—roadmaps shaped by real use, not hype.
Trust & Privacy
Enterprise-grade data handling and governance by design.
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